Provides administrative and operational support for the DFW AV team coordinating service requests, projects, vendors, equipment, documentation, and day-to-day AV operations.
Serves as a key point of coordination between AV staff, customers, vendors, and internal departments. Key Responsibilities
Coordinate AV service requests, work orders, installations, and maintenance activities.
Manage schedules, project trackers, documentation, and status updates for AV initiatives.
Coordinate vendor activities, including site visits, quotes, scheduling, installations, and follow-up.
Maintain AV equipment inventories, room information, warranties, contracts, and related records. Track project deliverables and completion status.
Coordinate room access and scheduling with customers, ETAM, Planning, TS, and other stakeholders. Monitor open service requests and ensure issues are routed and followed through to resolution. Maintain AV standards, procedures, and documentation.
Support planning and coordination for AV refreshes, room upgrades, events, and other technology initiatives.
Perform other administrative and operational duties as needed to support
Required Qualifications
Experience providing administrative, project coordination, or operational support in a technology or AV environment. Strong organizational and communication skills.
Ability to manage multiple priorities, deadlines, vendors, and stakeholders.
Proficiency with Microsoft Office, Excel, Teams, SharePoint, and similar business applications. Ability to create and maintain detailed records, trackers, and reports.
Strong attention to detail and follow-through.
Preferred Qualifications
Experience supporting audiovisual, IT, or technology operations.
Experience coordinating vendors, procurement, or technology projects.
Familiarity with AV equipment, conference room technologies, or enterprise technology environments.
From complex regulations to shifting consumer demands, we partner with insdutry leaders to build future-ready solutions that deliver mesurable results.
Tek Ninjas brings you real-world learnings, fresh perspectives, and deep expertise through our curated content — crafted to help you stay ahead in an ever-evolving tech landscape.
