Role: Business Transformation Program Manager
Location: Quebec
Work Mode: Hybrid – 1 day/week on-site
Duration: 1 year, renewable

Mandate Overview

The Program Manager reports to the Project Management Office (PMO) and is responsible for leading the entire program. They support the program’s governance team and accompany the project/initiative managers assigned to the program.

Role Description

• Set up and monitor the overall program roadmap, its execution, and smooth progress.

• Supervise major program milestones and timeline constraints, in collaboration with initiative/project managers.

• Perform overall program budget tracking by consolidating activities from all projects/initiatives, and also manage the program’s contingency fund.

• Ensure coordination among all projects/initiatives within the program and ensure consistency between them.

• With the collaboration of initiative/project managers, perform risk management and mitigation activities and help resolve issues and blockers hindering program progress, following Beneva’s risk management methodology.

• Coordinate interdependencies between program projects/initiatives, and ensure alignment with other projects, initiatives, or business areas when needed (cross-functional program).

• Contribute to establishing a governance structure that enables efficient escalation of project/initiative highlights to the program level.

• Produce accurate program reporting in collaboration with project/initiative managers.

• Lead and prepare various governance committees. Facilitate follow-up/synchronization/reporting meetings related to the program (e.g., planning agendas and facilitating the meetings). They usually do not participate in meetings solely focused on content/scope.

• Ensure effective communication flow and work organization among program stakeholders.

• Work closely with the program governance team and act as a facilitator.

• Collaborate on capacity management within the program, with support from the portfolio manager.

• Maximize collaboration (e.g., coordination, interventions) of external contributors (vendors) across program projects, with the support of initiative/project managers.

• Proactively raise issues escalated by projects/initiatives and ensure continuous follow-up.

Required Qualifications

• The candidate must demonstrate advanced proficiency in the following competencies:

• Autonomy in a highly complex environment

• Political acumen

• Persuasion

​​​​​​​Experience Level

• Minimum 5–10 years of experience

•  

• Client focus

• Capacity for synthesis

• Depth of analysis

• Collaboration

• Agility

• Autonomy

• Planning

• Development and implementation of strategies