Job Title: Junior Field Service Technician

Duration: 36+ Months Contract
Location: DFW Airport, TX 75261 Onsite 

Position Summary

We are seeking a Junior Field Service Technician to assist with computer deployments, device refresh projects, and onsite end-user support. This role is ideal for someone with basic IT support experience who is eager to develop their technical skills in a hands-on environment.

Responsibilities

• Set up and deploy desktops, laptops, monitors, printers, and other IT equipment.
• Assist with computer refresh and device migration projects.
• Perform basic troubleshooting of hardware and Windows-related issues.
• Provide onsite support to end users during deployments and equipment installations.
• Image, configure, and replace computers and peripheral devices.
• Update asset inventory and deployment tracking records.
• Work closely with the Deskside Support team to complete assigned tasks.
• Follow deployment schedules and project timelines.
• Move and transport IT equipment as needed.
• Maintain a professional and customer-focused approach when assisting users.

Required Qualifications

• 0–2 years of IT support, deployment, or technical experience.
• Basic understanding of computer hardware and Windows operating systems.
• Familiarity with desktop and laptop setup, installation, and configuration.
• Good troubleshooting and problem-solving skills.
• Strong communication and customer service skills.
• Ability to follow instructions and work independently when needed.
• Reliable transportation and dependable attendance.
• Ability to lift and move computer equipment.

Preferred Qualifications

• Experience with device imaging or computer deployments.
• Previous internship, help desk, desktop support, or field service experience.
• Basic knowledge of asset management and inventory tracking.

Key Skills

• PC & Laptop Setup
• Hardware Installation
• Windows Support
• Device Imaging
• Basic Troubleshooting
• Customer Service
• Asset Tracking
• Time Management
• Team Collaboration