Job Title: Senior QA Tester – FAST Insurance Product

Location: NY (Hybrid)

Experience: 10-12 years in Software Quality Assurance, with insurance domain exposure preferred.

Job Summary

We are looking for a Senior QA Tester to ensure the quality, reliability, and performance of our FAST insurance product. The role involves leading test strategy, executing complex test scenarios, collaborating with cross-functional teams, and ensuring defect-free releases across web, mobile, and API layers. The ideal candidate brings strong insurance domain knowledge, hands-on testing expertise, and a quality-first mindset.

Key Responsibilities

Test Strategy & Planning

• Understand business requirements, FAST insurance workflows, and regulatory needs
• Define test strategy, test plans, and test cases for functional and non-functional testing
• Identify testing scope, dependencies, risks, and mitigation plans

Functional & Regression Testing

• Execute end-to-end testing across insurance processes such as:
  • Policy issuance
  • Endorsements
  • Renewals
  • Claims
  • Payments & integrations
• Perform regression testing for new releases and enhancements
• Validate data accuracy across systems and integrations

Automation & API Testing

• Design and maintain test automation frameworks (Selenium, Cypress, Playwright, etc.)
• Perform API testing using tools like Postman / REST Assured
• Identify test cases suitable for automation and improve coverage

Defect Management

• Log, track, and manage defects using tools like JIRA / Azure DevOps
• Perform root cause analysis and collaborate with developers for resolution
• Ensure defects are retested and closed with proper validation

Collaboration & Leadership

• Work closely with Product Owners, Developers, and Business Analysts
• Mentor junior QA team members and review test artifacts
• Participate in sprint ceremonies (planning, stand-ups, retrospectives)

Non-Functional Testing

• Support performance, security, and UAT testing
• Validate compliance with insurance standards and data privacy requirements

Required Skills & Qualifications

Technical Skills

• Strong experience in manual and automation testing
• Hands-on experience with:
  • Test automation tools (Selenium / Cypress / Playwright)
  • API testing (Postman, REST Assured)
  • SQL for data validation
• Experience testing web-based and API-driven applications
• Familiarity with CI/CD pipelines and Agile/Scrum methodologies

Domain Skills

• Solid understanding of insurance domain concepts
• Experience testing insurance products or platforms is highly preferred
• Knowledge of regulatory and compliance considerations is a plus

Soft Skills

• Strong analytical and problem-solving skills
• Excellent communication and documentation skills
• Ability to work independently and handle complex testing scenarios
• Quality-driven mindset with attention to detail

Good to Have

• Experience with FAST / digital insurance platforms
• Exposure to cloud environments (AWS / Azure)
• Performance testing tools (JMeter, LoadRunner)
• ISTQB or equivalent QA certification