Job Title: Operations Manager
Job Type: Fulltime
Location: Williamson, NY 14589

Shifts & Schedule:

This is a Monday–Friday night shift Operations Manager role with an 8-hour schedule. The start time is flexible between 6 PM and 10 PM depending on business needs, so shifts could be something like 6 PM–2 AM, 8 PM–4 AM, etc. The role supports both the 2-2-3 production team and the regular 3rd shift team, so they’re looking for someone comfortable working overnight and providing coverage during key operational hours.

Job Overview:

The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.

Position Responsibilities

• Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
• Will be a culture champion and, in a position to support and mentor our leaders.
• Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals.  Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
• Deliver cost and performance, complete projects & assignments on time, and according to plan.  Partners with site leadership to develop and execute a capital plan for the site.
• Ensures adherence to food safety, regulatory and quality guidelines.
• Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals.  Develop and streamline procedures for coordination of supply chain management with other functional areas. 
• Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
• Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
• Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
• Manage all employee related issues within the department.  Effectively manage departmental staffing requirements in accordance to the operating budget.
• Guide and support technicians in trouble-shooting production equipment when necessary.
• Well organized, high energy, data driven, and results oriented.

Ensure high performance results of your team by:

• Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
• Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
• Embracing diverse perspectives to foster innovation, learning from both successes and failures
• Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Requirements:

• Bachelor’s degree preferred; STEM Focused, Operations Management, Supply Chain, etc. 
• 2 years of experience in an Operations Management role within a manufacturing environment
• 5 years of experience in a dynamic, fast-paced manufacturing environment required
• 5 years of supervisory experience required
• 2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
• Experience in SAP preferred 
• Experience with Labor Relations and Union teams preferred

Relationships/Interpersonal

• Be able to interact with all levels of the organization.
• Be a strong team player with other critical cross functional groups
• A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
• Have a passion to drive continuous improvement